Director of Hockey

Status Full Time
Type Permanent
Hours Full Time
Pay $80,000-$120,000 per year commensurate with experience & Benefits Package
Supervisor Chief Operating Officer/General Manager

Position: Director, Hockey

Status: Full Time

Department: Hockey

Supervisor: Chief Operating Officer/General Manager

Pay: Salary + Benefits package


The North Shore Winter Club (NSWC) is seeking a highly energetic and talented hockey professional to join our organization as the Director, Hockey.  The NSWC has a rich and long history of hockey and is one of the leading minor hockey programs in BC.  This is an exciting opportunity where you can use your love of the game to work with kids, parents, and a number of highly acclaimed hockey professionals, ensuring an Exceptional Member Experience.

 Key Objective of the Director, Hockey Role:

Reporting to the COO/GM the Director, Hockey will be responsible for overseeing all aspects of the NSWC hockey program. The Director, Hockey is an integrated member of the NSWC leadership team working closely and collaboratively with the Club’s management group. This position is the face of NSWC hockey, shapes the future of hockey at our Club and is responsible for the growth and success of the program and the development of our players.  They direct the hockey faculty and work collaboratively with the Minor Hockey Committee, as well as managing the day-to-day operation and implementation of all hockey related activities, working closely with administrative, player development, management and coaching staff.

Key Deliverables and Responsibilities:

Duties to include but may not be limited to:

Program Management:

  • Responsible for setting the long-term strategy for a successful hockey program and development of our hockey players
  • Supports all ice user groups within the Hockey Department; Minor Hockey (female & male), Men’s Hockey, Women’s Hockey and Academy programs
  • Oversees fiscally responsible programming that fits with the members needs and expectations
  • Manages and mentors the hockey faculty and fosters collaboration within the team; recruits, hires, manages and develops all coaching staff, in conjunction with hockey faculty; guide/lead faculty in their responsibilities
  • Organizes Coaches for all Hawks & Rep teams, winter & spring; organizes coaching workshops/clinics along with hockey faculty
  • Liaises with other associations, governing bodies (i.e. Hockey Canada, PCAHA, BC Hockey) to ensure all NSWC programs are following and respecting guidelines, changes, rules and regulations set forth by said associations/government bodies
  • Grows the number of hockey players in program based on Club needs; involved in the membership recruitment and onboarding process for new hockey-oriented members
  • Organizes tryouts and player evaluations; responsible for communication to membership on tryout policies & procedures; support for setting teams
  • Works with hockey faculty to provide coaches a standard list of drills for practices; oversees overall long-term athlete development program for the NSWC’s hockey players
  • Develops and supports new coaches, with an eye to their continuing involvement in the association and their progression to higher level
  • Involved in U6-U9 to ensure all new players and parents have a familiar face in the department; arranges new member skates for all Initiation players
  • Oversees and coaches the Cookie Monsters program (5-6 year olds); connects with new members and guests in the program; makes their first NSWC experience very positive
  • Oversees the ice schedule in a way that the ice usage is maximized and efficiently used; working with all ice user groups
  • Sets direction for Spring & Summer programming; ensure ice is generating revenue in off-season months through in-house spring teams and ice rentals, coordinate spring team logistics and hire coaches (along with hockey faculty), manage and build fiscally responsible programming
  • Provides assistance to fundraising events and tournaments
  • Ensures programs are delivered to the highest standard


  • Direct, clear and consistent communication with the COO/GM on all relevant member and hockey matters
  • Provides regular updates to the COO/GM, Minor Hockey Committee, and Member Services
  • Regularly communicates relevant hockey communications, core principals, curriculums, and development pathways to the membership (written, in-person, zoom, email etc.)
  • Maintains timely responses to all emails and phone calls
  • Attends all NSWC Management and MH Committee meetings
  • Is available to meet with NSWC families throughout the year for constructive feedback on their child’s development


  • Expectation of considerable front-line support for all NSWC teams and coaches; attends and runs practices with the coaches at least one hour per day
  • Option to coach a NSWC team
  • Leads U6 & Cookie Monsters sessions
  • May provide specialized skill sessions and clinics
  • Collaborates with all departments within Club (Member Services, Facility Operations, Athletics and Food & Beverage)


  • A strong history with hockey and youth sports
  • Successful past experience in coaching and/ or playing hockey at a high-performance level
  • Strong leadership and collaboration skills
  • Excellent organizational, communication & listening skills, patience and the ability to create a fun learning environment are also a must
  • Effective problem-solving and conflict management skills
  • Commitment to responsiveness, accountability and delivery at all levels
  • Consistently live the values of the Club and deliver an Exceptional Member Experience at all times


Unique Physical or Mental Demands

The job requires that the person be creative and innovative in the areas of program design and implementation. Person must have strong communication and leadership skills and be experienced in conflict resolution. Experience in performance management, motivation, and delegation is a strong asset. The hours are full-time, but flexible and will require some early mornings, evenings and weekends. Interaction with the members is constant and therefore the person requires patience and excellent service skills. Will require the ability to perform on-ice coaching duties. This position requires an individual who is flexible, and able to adapt to changes quickly.


If you would like to apply for this position, please provide your resume and cover letter to:


NSWC Human Resources


To apply for any of these positions, please email your resume and cover letter to each department head listed on the job description.