The North Shore Winter Club (“NSWC”) does not tolerate bullying or harassment. All members are prohibited from bullying or harassing anyone. The NSWC believes that its environment should at all times be supportive of the dignity and self-esteem of individuals based on mutual respect, honesty and trust, and that all individuals are to be treated with respect and fairness at all times.

In this Policy we use the word “bullying” to encompass both bullying and harassing behaviour.

Bullying is conduct that is unwelcome by others, including other athletes, coaches, faculty and staff members. This includes conduct which a person knows, or ought reasonably to know, is unwelcome to the recipient. Unwanted physical contact, verbal abuse and threats, neglect, and unwelcome remarks including jokes, innuendo, or taunting (in verbal, written or digital form) about a person’s body, race, gender identity, attire, sexual orientation, or religion are all forms of bullying.

Other examples of bullying may include but are not limited to:

  • Personally picking on a person in front of others, or in private.
  • Non-constructive criticism addressed in such a way as to belittle another person’s abilities and achievements, intimidate, undermine confidence, or implies incompetence.
  • Physical violence such as hitting, pushing, spitting or cruel practical jokes towards another person.
  • Interfering with another person’s property, such as by stealing, hiding or damaging it.
  • Using abusive or foul language and/or intimidating behaviour including gestures and comments and use of offensive names when addressing another person.
  • Making rude, derogatory or offensive remarks, teasing or spreading rumours about another person or his/her family.
  • Writing offensive notes or graffiti about another person.
  • Unreasonably excluding another person from a group activity.
  • Ridiculing another person’s appearance, way of speaking, or mannerisms.
  • Cyber Bullying: misusing technology to hurt, intimidate, embarrass, and/or humiliate another person.
  • Sexting: the sending of messages that include unwanted sexual remarks and/or photos/videos of a sexual nature.
  • Hazing: any initiation practice that may humiliate, degrade, demean, and/or disgrace a person regardless of location or consent of participants.
  • Repeated behaviour which a person has previously objected to.
  • Any unwanted sexual remark or physical contact.

Bullying can occur either through a single incident, or through a series of incidents. Bullying may occur even if the individual involved does not intend his/her conduct to be bullying.

Bullying does not include the exercise of authority related to safety, the provision of advice, assignment of work or coaching, discipline or other similar supervisory functions undertaken for legitimate coaching purposes.

Minor verbal disagreements, personality differences and consensual banter among equals do not normally constitute bullying.

With regard to Physical Violence, the NSWC advocates safety within its use of the facility. In some activities like hockey, there is a range of acceptable physical contact that is inherent to the game and policed by the respective committees, coaches and referees. There is no tolerance for any contact, or threats of contact beyond those incidences of contact sanctioned by the sports governing organization. Incidences of threatening, assault, or aggravated assault with intent to injure or causing injury shall be dealt with by the NSWC House Committee with severe sanctions, including but not limited to suspensions and expulsion from the Club. Below is a reference to some levels of Physical Violence the Club will sanction against (not fully inclusive).

        Threat of Violence: aggressive posture with fists, sticks, pucks, or any object that could be viewed as threatening to injure.

        Assault: physical contact once play has been stopped, whether in retaliation, protection, anger or frustration where an athlete is unlikely to expect to such contact and is at risk of injury.

        Aggravated Assault Level 1: Physical contact with the intent to cause injury.

        Aggravated Assault Level 2: Physical contact with the intent to cause, and causing injury

NSWC recognizes that not all incidents of bullying are equally serious in their consequences. Bullying covers a wide spectrum of behaviours, and the response must be equally broad in range, and appropriate to the behaviour in question.

Responsibilities within the NSWC Community

General Responsibilities

All Individuals have a responsibility to:

  •  Maintain and enhance the dignity and self-esteem of the Club’s Members and other individuals by:
    1. Treating each other with the highest standards of respect and integrity;
    2. Focusing comments or criticism appropriately and avoiding public criticism of persons, coaches, officials, organizers, volunteers, employees, or Members;
    3. Consistently demonstrating the spirit of sportsmanship, sport leadership, and ethical conduct;
    4. Never engaging in bullying or encouraging others to do so;
    5. Acting, when appropriate, to correct or prevent practices that are unjustly discriminatory;
    6. Consistently treating individuals fairly and reasonably; and
    7. Ensuring adherence to the rules of the Club, sport and the spirit of those

In addition to the General Responsibilities, the following will have additional responsibilities:

Faculty, Staff and Administration

The coach-athlete relationship is a privileged one and plays a critical role in the personal, sport, and athletic development of the athlete. Coaches must understand and respect the inherent power imbalance that exists in this relationship and must be extremely careful not to abuse it, consciously or unconsciously.

Faculty, staff, and administration of the NSWC are required to:

  • Ensure a safe environment by selecting activities and establishing controls that are suitable for the age, experience, ability, and fitness level of the involved athletes.
  • Consider and foster an athlete’s empathy, self-esteem, self-respect and respect for others.
  • Demonstrate by leading by example the high standards of personal and social behaviour the NSWC expects of its athletes and members.
  • Keep informed about the Club’s activities, the sport community, and general trends in the sectors in which it operates.
  • Have a thorough knowledge and understanding of all the sport & Club’s governing documents as it relates.
  • Discuss bullying with all teams/athletes so that every athlete learns about the damage it causes, and the importance of telling a coach, parent or staff member about bullying when it happens.
  • Be alert to signs of distress and other possible indications of bullying.
  • Listen to athletes who claim to have been bullied, take what they say seriously and act to support and protect them.
  • Deal with observed instances of bullying promptly, effectively, and in accordance with NSWC’s bylaws, policies and procedures.
  • Be independent, impartial, and not be influenced by self-interest, outside pressure, expectation of reward, or fear of criticism.
  • Report suspected cases of bullying to the Sports Director or General Manager in a timely manner.
  • Respect the confidentiality appropriate to issues of a sensitive nature.

Sports Director or General Manager

Sports Directors or General Manager are required to:

  • Deal with observed instances of bullying promptly, effectively, and in accordance with NSWC’s policies and procedures.
  • Recognize the serious negative impact of all types of bullying on personal dignity, individual, and group development and performance, enjoyment of the game and personal safety.
  • Contact the parents of the individuals involved to inform them of the incident and schedule a meeting for discussion.
  • Begin the process of investigation and resolution of any complaint of alleged bullying. The process must be fair to all parties.
  • Recognize that not all incidents of bullying are equally serious in their consequences; response to bullying must be equally broad in range, appropriate to the behaviour in question and capable of providing a constructive remedy.
  • For more serious incidents, refer the incident to the Sports Committee’s Disciplinary Chair to review complaints or incidents in a timely, sensitive, responsible and confidential manner according to the NSWC Policy, Provincial Sports Body Policy or National Sports Body Policy.


Athletes are required to:

  • Refrain from engaging in any kind of bullying.
  • Conduct themselves within the parameters of the Policy, and to contribute towards the maintenance of a respectful environment free of bullying.
  • Intervene to help support any athlete who is being bullied, unless it is unsafe to do so.
  • Report to a member of faculty, staff or administration any witnessed or suspected instances of bullying in a timely manner.

Parents and Guardians

Parents and Guardians are expected to:

  • Encourage athletes to compete within the rules and to resolve conflicts without resorting to bullying, hostility or violence.
  • Never ridicule a participant for making a mistake during a performance or practice.
  • Provide positive comments that motivate and encourage participants’ continued effort.
  • Respect the decisions and judgments of officials, and encourage athletes to do the same.
  • Support all efforts to remove verbal and physical abuse, coercion, intimidation and sarcasm.
  • Watch for signs of distress or unusual behaviour in their children, which might be evidence of bullying.
  • Watch for signs that their children may be engaging in bullying behaviour.
  • Speak to their children about not engaging in bullying activity and proactively address any potential bullying behaviour that their children may be engaging in.
  • Advise their children to report any bullying to the coach, Sports Director or General Manager and explain the implications of not addressing the bullying on themselves or other athletes in the NSWC community.
  • Advise their children not to retaliate violently to any forms of bullying.
  • Be sympathetic and supportive towards their children, and reassure them that appropriate action will be taken to address bullying.
  • Cooperate fully and encourage their children to cooperate fully in any bullying investigation.
  • Keep a written record of any reported instances of bullying.

Target of Bullying

Anyone who is the target of bullying, or his/her parents, are encouraged to report the bullying in a timely manner and not to suffer in silence. Speaking out and reporting bullying ensures the NSWC can appropriately address the bullying and may help prevent other athletes from future bullying.

Retaliatory conduct against any athlete that has accessed this Policy in good faith will be dealt with seriously as a separate actionable matter under this Policy.

Retaliatory conduct is any conduct directed towards a NSWC athlete because that athlete:

  • Has invoked the Policy in good faith, whether on his/her own behalf or on another athlete’s behalf;
  • Has participated in, or cooperated with, any process or procedure set out in this Policy; or has associated with another athlete/member/guest who has invoked this Policy or has participated in any of its processes or procedures.

Retaliatory conduct by the target of the bullying, (or parents) against the alleged bully will be dealt with as a separate actionable matter under this Policy.

Unfounded false, malicious, or frivolous claims made by the alleged target of the bullying (or parents), or the alleged perpetrator (or parents) will be dealt with as a separate actionable matter under this Policy.

NSWC’s Response to Bullying

Where the NSWC becomes aware of bullying, the NSWC will take all reasonable steps to bring the bullying to an immediate end.

Recommended Action

If the NSWC decides it is appropriate to deal with the situation, the following procedure should be followed as outlined below:

Upon receipt of a complaint, a Discipline Chair will be appointed, and has the discretion to choose which process should be followed, as per the Terms of Reference of the Disciplinary Committee:

Process #1: The Discipline Chair will review the submissions related to the complaint or incident and determine a sanction.

Process #2: Following the determination that the complaint or incident should be handled by a Disciplinary Committee, the Discipline Chair will oversee the management and administration of the complaint or incident.

  1. A specially appointed Committee will schedule a meeting with the parent and child alleging bullying to get details of the allegation. Minutes should be taken for clarity and the key allegations should be confirmed in writing to ensure accuracy.
  2. The same Committee will schedule a meeting with the alleged bully and parents and provide the details of the allegation to them and obtain their response to the allegation. Minutes will again be taken and again, the response to the key allegations should be confirmed in writing to ensure accuracy.
  3. The same Committee will also review any relevant documents (including texts and any social media) and interview any witnesses to gather additional information; again, minutes will be taken.
  4. If the Committee concludes that bullying has taken place, the Committee should determine the appropriate disciplinary outcome in accordance with the guidelines set out below. The Committee may also consider whether a reconciliation meeting between parties is appropriate at any time.

All coaches involved with both athletes will be made aware of the concerns and outcome of the process.

Consequences Sanctions for those who Bully

The NSWC will generally apply the approach set out below, subject to the severity of the bullying which may result in the NSWC elevating the response immediately.

1st Offense: Warning / Probation

  • Short-term removal of certain privileges
  • Parent/guardian notified by phone or in writing by NSWC, possible conference
  • Verbal or written reprimand
  • Verbal or written apology
  • Anti-bullying assignment issued and with reflective activity
  • Referral to counseling and/or mediation
  • Team or program probation
  • Payment of the cost of repairs for property damage

2nd Offense: Suspension

  • Short term or long term suspension from certain team play, events, and/or activities
  • Parent/guardian conference
  • Verbal or written reprimand
  • Verbal or written apology
  • Referral to outside counseling
  • Removal of certain privileges
  • Possible suspension from all Club’s activities for a designated period
  • Payment of the cost of repairs for property damage
  • Any other sanction considered appropriate for the offence

3rd Offense:

  • Membership review / expulsion

Records of all decisions will be maintained by the NSWC.

The NSWC may suspend a membership in the event of a single or repeated bullying incident that is determined to be serious and extreme in nature, both during and after the investigation period.

The NSWC may terminate a membership in the event of a single or repeated bullying incident that is determined to be serious and extreme in nature, after the investigation has been completed.

The NSWC may refer a bullying incident to law enforcement and/or the governing sports authority as necessary and as required by law.

The NSWC may suspend or terminate membership in the event of non-compliance with the committee/executive’s determined consequences for a bullying event.

Suspension Pending a Hearing

The NSWC may determine that an alleged incident is of such seriousness as to warrant suspension of an Individual pending completion of a criminal process, the hearing, or a decision of the Discipline Committee.


The NSWC will endeavor to keep complaints filed under this Policy as confidential as is reasonably possible; however, disclosure of certain information or evidence may be required to investigate and/or process a complaint. In some instances, disclosure to other persons or agencies of this existence of a complaint or of information or evidence pertaining to that complaint may be permitted or even required by law.

After the Incident

  • After the incident / incidents have been investigated and dealt with, each case will be monitored to ensure repeated bullying does not take place.
  • Both the perpetrator(s) and victim(s) will be provided with an agreed upon “mentor” who will help them with any follow up and any emotional challenges as a result of the bullying incident(s)
  • The committee can recommend at NSWC expense counseling for both parties: i.e. the “perpetrator” of the bullying and the “recipient”.


The NSWC has developed this Policy in order to ensure that all of its athletes and members can participate in a safe and healthy environment free from harassment and bullying, and to ensure that all people are treated with respect without being exposed to harassment or bullying.